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 Pool Service for a Rental Property

12/16/2014

 
Pool Service for a Rental Property

                Rental properties can be an exciting investment that can provide short and long term returns.  They can be anything from an apartment complex to yearlong leases to vacation rentals. When the rental has a pool, the cost of the pool maintenance often becomes a factor in how the rental is handled.  Impact on the home owner and the renter also comes into play when considering how to handle pool service for a rental.

                Some home owners that rent out their house with a pool include the pool maintenance for their renters.  If the service is handled in this manner the home owner enters an agreement with a pool service professional for a certain amount of money every month for continued service.  The home owner pays the pool service professional directly and the renters do not need to worry about pool maintenance at all.

                The above is the preferred method of handling pool service for a rental.  When someone owns or invests in a house with a pool, it is a big investment. With all large investments, it is wise to protect it as much as possible.  This includes taking care of the pool in a consistent manner with a professional that understands water chemistry and how to properly service a pool.  This will protect your investment for years to come with a very small impact on the home owner and its renters.

                The second option for home owners that rent out their house with a pool is to perform the maintenance themselves. This can be a good option to save a bit of money every month.  The home owner will service the pool every week on the day that he or she chooses including all the beautification tasks as well as the chemistry and maintenance.  The impact on this option is high on the home owners but low on the renters.

                The second option can be a good one for a home owner that is able to keep up with all the work. Consistent service on a pool is one of the hardest things for Do-It-Yourselfers to keep up on.  Home owners that are retired or have a lot of free time may consider this option.  There are, however, some things to keep in mind when servicing your own pool.  The first is that the home owner needs to have a good grasp on water chemistry.  Knowing what to add, how much to add, and when to add it is something that an experienced professional can bring to the table.  This can take time to learn and can be very costly when done wrong.  The second is the time that will be needed to maintain the pool.  People often underestimate the consistency needed when working with water chemistry and pool service.  Finally, but not limited to, is the cost of the chemicals.  Most Do-It-Yourselfers purchase chemicals from Walmart, Target, or Costco.  While they can be a cheaper option from getting the chemicals from your local Pool Supply Retailer the chemicals often lack in quality.  Some chlorine tabs may contains extra chemicals like copper or algaecide that when used incorrectly can cause instability and damage to your pool or pool equipment. Usually the chemicals from your local Pool Supply Retailer may be a bit more expensive but they are better quality.  These chemicals like chlorine tabs, shock, acid, soda ash, algaecide, conditioner, salt, ect. are often included in the monthly price of pool service from a Pool Service Professional.  Weighing out the time, knowledge, and chemicals needed versus the cost of hiring someone can often lead to being “Worth It” to hire someone. 

                The third option that some home owners opt to use is to pass the burden to their renters. Some home owners will make the renters find and pay for pool service while they are renting their home.  This has a moderate impact to the home owner and a high impact on the renters.  This is the least recommended way of handling pool service on a rental.

                The third and final option is the least recommended way to handle service on a rental in the fact that it does not protect the investment made by the homeowner and has a high impact on the renters.  Any home owner that invests in a property to rent will have the same complaint.  That complaint is that renters do not take care of their place.  This quickly translates to the pool.  A pool is a high maintenance feature of a home and when a renter has been given the responsibility to protect that investment; it rarely ends in a result satisfactory to the home owner.  If a renter decides to take care of a pool themselves the home owner needs to ask him/herself if the renter has acceptable knowledge of pool maintenance to properly protect the pool and its bathers.  Some renters will want to save a few bucks a month by servicing it themselves.  This can result in a very costly repair in the thousands for the home owner when the renters move out.  An example of this can be read here.  If the renter is in charge of finding and paying for a pool service professional the renter will most likely find a “pool guy” that is the cheapest.  The cheapest “pool guy” is usually not a good option. There is a saying… “You get what you pay for.”  Some discount pool guys take good care of their pools but chances are, a self-respecting pool professional that knows he or she will take good care of a pool will charge accordingly.

                There are a few options on how to proceed with pool service for a rental property.  The recommended way is for the home owner to find a pool service professional that is reliable and knowledgeable enough in their field to take good care of the pool and protect the home owners investment as best as possible. Do-It-Yourself home owners, that can keep up with the maintenance and have enough knowledge about pool service, can save a few bucks a month. Finally, home owners should never have the tenants responsible for the pool care. 

                   

 Mind Your Water Chemistry: A Case Study

12/16/2014

 
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                I recently took on a new client that had their tenants take care of their pool for the duration of their tenancy.  This is always a bad idea and a big red flag for pool service professionals.  A home owner or landlord should always take care of the pool maintenance to protect their investment.  This particular pool is about a 15,000 gallon tilled pool with blue tiles and black grout.  The tenants were moving out and the home owner saw that the pool was not in good condition and wanted to hire a professional to service it. That’s where I come in.  The second red flag was when the home owner told me that the pool was “all black.”  This told me that either there was a bunch of algae or dirt in it, or there was something else wrong. 

I met the customer at his rental property and took a look at the pool.  At first glance, it didn’t look that bad.  The water was clear, not crystal clear but clear enough.  There was some debris laying on the bottom and few leaves and dust floating around the surface.  The water level looked good and the circulation seemed to be just fine.  I took a look at his equipment and it seemed pretty standard.  A Whisperflo with ¾ hp motor and a DE filter.  I told the customer how much I would charge for the pool, he agreed and I started his first service.

One of the first things I like to do is to brush the pool. As soon as I started brushing the sides of the pool large clouds of “black stuff” got pushed out of every swipe of the brush.  I made it around the entire pool and his pool was definitely “all black.”  I checked his DE filter and the pressure read over 30 psi.  Not good. 

I proceeded to vacuum the pool with my hammerhead equipped with a superfine debris bag.  It quickly filled up blocking proper water flow negating any vacuuming effect that it has.  I pulled it out of the water and removed the bag.  There was a lot of black sand in it.  I emptied it out and continued to vacuum the rest of the pool emptying the debris bag multiple times.

After all the beautification it was time for the chemistry.  I took a full chemical reading and found the following results.

Free Chlorine

Above 10

Total Chlorine

Above 10

pH

Well Below 6.2

Alkalinity

0

CYA

0

Hardness

0


Now we have problems.  First off, the Chlorine levels are way too high.  Chlorine is a very corrosive chemical.  When the levels are very high like this it can cause swimmer discomfort as well as shorten the life of the pool equipment.  The pH was very acidic.  This is also very bad for swimmer comfort and equipment maintenance.  Just on these two factors alone anyone who would jump in that pool would be in a world of hurt.  The Alkalinity and CYA was virtually non-existent.  I was actually surprised that there was chlorine content with the CYA levels so low. I took the CYA reading a few different times with different test kits and came up with the same result.  Finally, the Calcium Hardness was way too soft.  With these readings the water balance is completely off the Saturation Index Calculator for the Taylor Complete Test kit on the side of “Corrosive.”

                On a quick side not, the calcium levels in a pool are very important.  Water is an amazing thing.  It will do its best to balance itself out.  If the calcium is too low, water will take that element out of anything it can, including plaster, grout, thinset, etc.

                The water chemistry in this pool was without a doubt very off.  Because of this, the pool water was trying to balance itself off and was eating away at the grout in between the tiles.  With the grout failing, every brush of the pool would release all the grout into the pool causing it to turn black.  The grout would then go through the filtration system causing the DE filter to fill up with this sand like material and drastically raising the pressure in the filter. 

Going on a side tangent, I have seen this before.  I picked up a handful of pools from a pool guy that was getting out of the business.  Every tile pool he had had this problem.  He obviously didn’t know his chemistry. One of the pools was so bad it would up costing the pool owner about 10K in repairs to re-grout and fix all his equipment.  I wouldn’t be surprised if this new client would have to do the same.


Now I know what is going on.  With the pressure so high in that filter I now need to clean the filter.  A backwash wasn’t helping do I took apart the DE filter and found a lot of built up grout everywhere in the filter.  See the before and after pictures.

Trying to recover from something as bad as this is very tough.  All I can do is try not to brush the grout so hard or often and move the water to a bit more on the scaling side in terms of water balancing and hope the grout will hold up a little while longer or at least slow down this process. On my first service I added about 4lbs of Bicarb and 6lbs of Ash.  I went back today to take another reading and the pH and alkalinity were still extremely low.  It’s going to take a lot of Bicarb and ash to fix this pool.

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